Terms of use
Last updated: August 14, 2026
Helm Sites is a private system provided to one business and its staff. These terms cover using it. They are written to be read, not to be impressive.
1. What the system is
- An operations system for a construction and electrical contracting business: job sites, orders, materials and equipment, expenses, utilities, claims, estimates, and the reports built from them.
- Access is by invitation. Accounts are created by an administrator; there is no public sign-up.
2. Your account
- Keep your password to yourself and don't share your login.
- What happens under your account is treated as done by you. The activity log records it that way.
- Tell an administrator straight away if you think someone else has got into your account.
3. Using it properly
- Use it for the business's work.
- Enter information accurately. Reports, budgets, and the Helm Score are only as good as what goes in.
- Don't try to get at data your role isn't meant to reach, or work around the permission system.
- Don't scrape or bulk-extract data by other means. The export feature is there for that.
4. What each role can do
- Supervisor: raise material requests and follow their own sites.
- Staff: day-to-day operations, creating and editing orders, sites, materials, expenses and utilities.
- Admin: everything staff can do, plus deleting records and managing accounts.
- Developer: everything, plus system configuration and assigning roles.
These are enforced in the database, not just hidden in the screens. Deleting any record is restricted to administrators.
5. Data and backups
- The business owns its data and can export all of it at any time.
- The database is backed up by our hosting provider on their schedule. That is not a guarantee against every kind of loss, and we'd encourage keeping your own exported copy.
- Deleting a record is permanent. That is why it is limited to administrators and why every deletion asks first.
6. No warranty, and limits
- The system is provided as is. We work to keep it correct and available, but we don't warrant that it will be free of faults or never unavailable.
- The analytics, scores, forecasts, benchmarks and insights are aids to judgement, not advice. Business decisions remain yours.
- We're not liable for losses arising from use of the system, to the extent the law allows.
7. Changes
- These terms may be updated. Material changes will be announced in the app.
- Continuing to use the system after a change means accepting it.
8. Governing law
- These terms are governed by the laws of Jamaica.